1. What is Vital Ear Cleaner?
Vital Ear Cleaner is a smart, at‑home ear‑care device with a built‑in HD camera and soft silicone tips that lets you safely see and remove excess earwax using your smartphone.
2. How does Vital Ear Cleaner work?
The device connects to your phone via a dedicated app and displays a live video of your ear canal. You gently guide the silicone tip while watching the screen, so you can clean precisely and avoid sensitive areas.
3. Is Vital Ear Cleaner safe?
Vital Ear Cleaner is designed with rounded, flexible silicone tips and depth‑controlled use in mind. As with any ear‑care product, use it gently, follow the instructions, and do not use it if you have ear pain, infection, or a perforated eardrum. When in doubt, consult a healthcare professional.
4. Who can use Vital Ear Cleaner?
Adults can use Vital Ear Cleaner on themselves with care. For children, it should only be used by or under the close supervision of an adult. If you have any existing ear conditions, check with a doctor before use.
5. How often should I use it?
Most people only need occasional cleaning, such as once every one to two weeks, depending on wax buildup. Over‑cleaning can irritate the ear, so if you feel persistent blockage or discomfort, stop using it and seek medical advice.
6. Does it replace cotton swabs?
Yes. Vital Ear Cleaner is designed to replace the use of cotton swabs inside the ear canal. You may still use a cloth or tissue to gently clean the outer ear.
7. Is the device reusable?
Yes. The main device is rechargeable and reusable, and the silicone tips can be washed and reused. Replace tips if they become worn, discolored, or damaged.
8. How do I clean and store Vital Ear Cleaner?
Remove the tip and wash it with mild soap and water, then let it dry completely. Wipe the device body with a soft, dry cloth (avoid getting moisture into charging or camera openings), and store it in a clean, dry place.
9. Which phones is it compatible with?
Vital Ear Cleaner is designed to work with most modern iOS and Android smartphones that support the companion app.
10. Can multiple people use the same device?
Yes, the device can be shared, but each person should use their own thoroughly cleaned or separate silicone tip for hygiene. Never share a tip without washing and disinfecting it between uses.
11. Does Vital Ear Cleaner hurt?
When used correctly and gently, most users find it comfortable and even relieving. If you experience pain, dizziness, or strong discomfort at any time, stop immediately and consult a healthcare professional.
12. Can I use it if I have ear tubes, infections, or a perforated eardrum?
No. If you have ear tubes, ongoing infections, suspected perforation, recent surgery, or any serious ear condition, do not use Vital Ear Cleaner unless your doctor specifically approves it.
13. What should I do if my device isn’t connecting to the app?
First, ensure the device is charged and your phone’s Bluetooth/Wi‑Fi and permissions for the app are enabled. Close and reopen the app, restart your phone if needed, and follow the pairing steps again. If you still have issues, contact our support team.
14. Who can I contact for support?
If you have questions about your device, an order, or how to use Vital Ear Cleaner, reach out to our customer support team via the Contact Us page or the support email listed on your order confirmation.
Buy Vital Ear Cleaner
By combining a high‑definition camera, gentle silicone tips, and an easy‑to‑use app, it gives you a clear view inside your ear so you can clean with confidence and control.
